Terms and Conditions
From here on in the promoters: Ibiza Rocks will be referred to as 'THE PROMOTER'.
Purchase of paid bookings constitute acceptance of the terms and conditions contained herein.
1. All products and services are subject to availability.
2. 'THE PROMOTER' reserve the right to refuse to trade with
individuals whose credentials cannot be verified, including
those living in countries where credit/debit card fraud is
known to be active. 'THE PROMOTER' will use discretion in
these matters and the resultant decision will be final.
3. On successful confirmation of order, the contracts of
sale is made between 'THE PROMOTER' and the Customer and
shall be deemed to incorporate these terms and conditions.
4. Goods and services, together with VAT, are invoiced at
the price prevailing at time of order as applicable. 'THE PROMOTER'
reserves the right to modify the prices from time to time.
5. Confirmed orders will be acknowledged with a Confirmation
e-mail.
6. Payment processing is performed via SSL secure connections
between Our servers and the Banking Institutions of WorldPay
Limited, part of the Royal Bank of Scotland Group.
7. 'THE PROMOTER' accept the following Credit and Debit Cards:
MasterCard, Visa, Maestro, Switch, Solo and Delta.
8. 'THE PROMOTER' reserve the right to refuse to trade with
any individual where fraudulent use of credit/debit cards
is suspected as determined by 'THE PROMOTER', their Management,
Employees or Agents acting on their behalf.
9. 'THE PROMOTER' reserve the right to refuse to transact with
any Country or Countries where fraudulent use of credit/debit
cards is considered by 'THE PROMOTER' Management, Employees or
Agents as excessive risk.
10. Please ensure all card details are entered correctly on the order
form as incorrect data will result in the credit/debit card being
rejected for payment and can cause delays to the order fulfilment
process.
11. Payment is charged to the credit/debit card on confirmation of
successful payment.
12. Bookings can only be made in the name and address of the Card Holder;
please ensure that the Invoice/Billing address is the same as the Card
Holders.
13. 'THE PROMOTER' reserve the right to request additional identification
or make any other reasonable request in respect of credit/debit card
or address verification if deemed appropriate.
14. The Customer must accept the Booking on delivery. Delivery is deemed
to take place when tickets are dispatched whereupon the risks of loss
or damage shall pass to the Customer. First class post and recorded
delivery are NOT guaranteed services, if lost in post or the customer
alleges they have not received them (with or without signature), the
customer will NOT be refunded for the face value of the ticket(s). No
duplicate tickets will be issued to replace lost or stolen tickets.
Secure delivery is a guaranteed service, in the event of tickets not
being delivered customers will be refunded for the full face value
of the ticket(s).
15. Tickets are dispatched approximately four weeks prior to the event
however may not arrive with the customer until 5 days before the event.
If it becomes impractical to post tickets out, due to proximity of the
event or circumstances beyond our control, we may elect to make the
tickets available for collection at the venue immediately prior to the
event. Customers will be notified by phone, email or in writing (using
the details provided at the time of purchase) if this becomes necessary.
If delivery has been attempted, as confirmed by the delivery company, but
has been unsuccessful and therefore tickets have been returned for a Box
Office collection no refunds in respect of postal costs will be made.
16. No refunds or exchanges of booking.
17. Booking confirmations or Tickets lost, stolen, destroyed or invalidated
will not be reissued and deemed void.
18. Tickets remain the property of 'THE PROMOTER'.
19. Tickets will be assigned to the customer on a best available to THE PROMOTER
at the time of purchase basis, All reasonable effort is taken to ensure customers
receive the seats they require within the venue and are provided with the correct
ticket information. However, this is at the Customers risk and can not be rectified
after the event.
20. Tickets are normally allocated at dispatch and therefore you will not be able to find
out your seating allocation until receipt of your tickets
21. It is YOUR responsibility to check any age restrictions for shows and to take ID
or ensure you are accompanied by an adult where necessary. Tickets will not be
refunded if purchased in error.
22. All ticketing enquiries must be made by e-mail to ibizarocks@trinitystreetdirect.com
Please note that this email address is for booking enquiries only, event enquiries
and information is not available via this email address, event information can be
found on the FAQs page.
23. The use of Secure Socket Layer (SSL) is a protocol used on the Internet to encrypt
data to ensure secure transmission. This functionality is denoted by a padlock symbol
at the bottom of Your browser. All payment information is transferred via an SSL
connection.
24. 'THE PROMOTER' shall under no circumstances be liable for any consequential or
indirect damage or loss, however caused, including (but not restricted to) loss
of profits, loss of goodwill, damage to trading relationships, and financial loss.
'THE PROMOTER' liability in respect of all other losses shall be limited to the
invoiced value of the relevant order.
25. Every effort is taken to ensure that ticket information, text and images accurately
portray the Event concerned. Slight variations may occur
26. If You chose to use the Site (including the purchase of products and services) we
will not be liable for any loss of profit, income or business opportunity or any
other direct or indirect loss which results from any failure or delay by 'THE PROMOTER'.
27. In no circumstances shall 'THE PROMOTER' or any of our employees or Agents be liable for
any loss or damaged suffered as a result of any use of the Site.
28. All web Site graphical design, text and graphics are copyright of Ibiza Rocks, their
management or companies under its management or operation. The selection and arrangement
thereof, and all software compilations, underlying source code, software (including applets)
and all other material on this web Site are copyright 360 Group Limited. ALL RIGHTS RESERVED.
29. 'THE PROMOTER' or entities to which 'THE PROMOTER' has contracted with, own or are licensed
to use all copyright, database rights or similar rights and information within the site.
30. Permission is granted to electronically copy and to print in hard copy portions of this web
Site for personal use where the sole purpose of placing an order with 'THE PROMOTER' or
companies under its management or operation or using this web Site as a shopping resource.
All such replications must retain original copyright and proprietary notices.
31. Any other use of materials on this web Site including reproduction for purposes other
than those noted above, modification, distribution, or republication without the prior
written permission of Ibiza Rocks, their management or companies under its management
or operation is strictly prohibited.
32. 'THE PROMOTER', and/or other 'THE PROMOTER' services referenced on this web Site are
either trademarks or registered trademarks of 'THE PROMOTER' or its holding company,
UK and/or other countries. Other product and company names mentioned on this web Site
may be the trademarks or registered trademarks of their respective owners.
33. No contract will subsist between You and 'THE PROMOTER' for the sale by it to You of
any ticket unless and until 'THE PROMOTER' accepts Your order by e-mail confirming that
it has dispatched Your product. That acceptance will be deemed complete and will be deemed
for all purposes to have been effectively communicated to You at the time 'THE PROMOTER'
sends the e-mail to You (whether or not You receive that e-mail). For the avoidance of doubt,
any such contract will be deemed to have been concluded in the United Kingdom. Further,
any such contract will be interpreted, construed and enforced in all respects in accordance
with the laws of England and Wales, and You and 'THE PROMOTER' irrevocably submit to the
non-exclusive jurisdiction of the English Courts. 'THE PROMOTER' reserve the right to
use another court if elected.
34. 'THE PROMOTER' makes every effort to ensure that all prices and descriptions quoted on the
Site are correct and accurate. However, the nature and speed of e-commerce data transfer and
transaction processing makes it inevitable that mistakes will occasionally occur. In the case
of a manifest error or omission, 'THE PROMOTER' will be entitled to rescind the contract, not
with standing that it has already accepted the Customer's order, and 'THE PROMOTER' liability
in that event will be limited to the return of any money the Customer has paid in respect of
that order.
35. A 'manifest error', as the term is used in these Terms & Conditions means, in relation to an
incorrect price, a price quoted in error by 'THE PROMOTER' which is more than 10% less than
the price that would have been quoted had the mistake not been made.
TO THE FULLEST EXTENT PERMITTED AT LAW, 'THE PROMOTER' IS PROVIDING THIS WEB SITE AND
ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS
OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION,
CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, 'THE PROMOTER'
DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE,
COMPLETE OR CURRENT. Price and availability information is subject to change without
notice.
Terms and Conditions of the Venues
The relevant United Kingdom law will apply to these Terms and Conditions and the relevant courts
of the United Kingdom will have exclusive jurisdiction in relation to the Terms and Conditions.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS WEBSITE
Orders for the Album placed within the UK are eligable for free postage via Royal Mail First class
post. However this is at the customer's own risk and we cannot be held responsible for products
becoming lost in the post. Royal Mail recorded delivery is also a delivery option - Please note:
recorded delivery requires a signature on receipt.calibur
Copyright All Web site design, text, graphics, the selection and arrangement thereof, and all
software compilations, underlying source code, software (including applets) and all other material
on this Web site are copyright Ibiza Rocks, and its affiliates, or their content and technology
providers. ALL RIGHTS RESERVED.
Permission is granted to electronically copy and to print in hard copy portions of this Web site
for the sole purpose of placing an order with Ibiza Rocks or using this Web site as a shopping resource.
Any other use of materials on this Web site--including reproduction for purposes other than those noted
above, modification, distribution, or republication--without the prior written permission of Ibiza Rocks
is strictly prohibited.
Trademarks Ibiza Rocks and/or other Ibiza Rocks services referenced on this Web site are either trademarks
or registered trademarks of Ibiza Rocks in the U.K. and/or other countries. Other product and company names
mentioned on this Web site may be the trademarks or registered trademarks of their respective owners.
Conditions Of Web site Use Governing Law and Contract Formation No contract will subsist between you and
Ibiza Rocks for the sale by it to you of any product unless and until Ibiza Rocks accepts your order by
email confirming that it has shipped your product. That acceptance will be deemed complete and will be deemed
for all purposes to have been effectively communicated to you at the time Ibiza Rocks sends the email to you
(whether or not you receive that email). For the avoidance of doubt, any such contract will be deemed to have
been concluded in the United Kingdom. Further, any such contract will be interpreted, construed and enforced
in all respects in accordance with the laws of England, and you and Ibiza Rocks irrevocably submit to the
non-exclusive jurisdiction of the English Courts. For the avoidance of doubt, no contracts are formed between
consumers and Ibiza Rocks via transactions conducted on this Web site or otherwise.
Disclaimer TO THE FULLEST EXTENT PERMITTED AT LAW, IBIZA ROCKS IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON
AN "AS IS" BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS
OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS
SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION,
IBIZA ROCKS DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE
OR CURRENT. Price and availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Ibiza Rocks
nor any of its affiliates, directors, employees or other representatives will be liable for damages arising
out of or in connection with the use of this Web site or the information, content, materials or products
included on this site. This is a comprehensive limitation of liability that applies to all damages of any
kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data,
income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt,
Ibiza Rocks does not limit its liability for death or personal injury to the extent only that it arises as a
result of the negligence of Ibiza Rocks, its affiliates, directors, employees or other representatives.
Customers who access this web site from locations outside the United Kingdom do so at their own risk and on
their own initiative and are responsible for compliance with local laws, to the extent that any local laws
are applicable. All terms and conditions contained on this web site shall be governed by and construed in
accordance with English law. By using this web site, you hereby submit to the exclusive jurisdiction of
the courts of England and Wales for the resolution of any dispute arising under or in connection with these
Terms or your use of this web site. Nothing in these Terms shall in any way be deemed to restrict or affect
your statutory rights under English law.
Our Company Details & Address
Trinity Street Direct Customer Services
PO Box 4897
Warwick
CV34 9GT
England
IBIZA ROCKS
Tel: 08700 428 635
Email: ibizarocks@trinitystreetdirect.com
